# Deskpro Helpdesk Software Licence Renewal

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [H M Revenue & Customs](/buyers/h-m-revenue-customs/contract-awards)
- Contract winner: Deskpro Ltd
- Award value: £352,800
- Tender value: £352,800
- Award date: 18 December 2023
- Published: 19 January 2024
- Contract start: 15 January 2024
- Contract end: 14 January 2025
- Stage: awarded
- Procurement category: goods
- Notice ID: 0aff0b3c-4da8-4341-9d71-81b960a54ece-715619
- OCID: ocds-b5fd17-31c90892-2c5a-45e9-bc1c-8fa0868c77e8

## Description

Contract Award notice for the renewal of HMRC's Deskpro Helpdesk Software procured through CCS G-Cloud 13

## Related contract awards

- [PCI DSS Attestation contract](/contracts/ocds-b5fd17-c7e49934-dfbe-41ca-bb92-ca3c6aaf5b6c): H M REVENUE & CUSTOMS
- [Enterprise Integration Systems: Platform Delivery and Support](/contracts/ocds-b5fd17-e6876bfe-ac9e-46f7-a257-e27077ce0a3c): H M REVENUE & CUSTOMS
- [Multi-model research methods platform for User Research](/contracts/ocds-b5fd17-1d2bb17c-613e-493f-95f8-22da18f0fe0c): H M REVENUE & CUSTOMS
- [CRM Helpdesk Software](/contracts/ocds-b5fd17-bc336622-411e-4ec1-82b3-9dce9cbd8e53): H M REVENUE & CUSTOMS
- [Helpdesk Software](/contracts/ocds-b5fd17-2c9ef3ee-2e42-4777-8df7-8000f1e124a9): H M Revenue & Customs
- [Ticketing Software \(22/23\)](/contracts/ocds-b5fd17-46ae539b-82cb-4573-8635-5246f17dd9a5): Department for Work and Pensions

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/0aff0b3c-4da8-4341-9d71-81b960a54ece-715619)