# Workforce Management Software Essex

> A sourced UK public sector contract award published by 7 Force Commercial.

## Key facts

- Buyer: 7 Force Commercial
- Supplier: [Business Systems UK Ltd](/suppliers/business-systems-uk/public-sector-contract-awards)
- Award value: £377,336
- Tender value: £377,336
- Award date: 15 December 2023
- Published: 29 December 2023
- Contract start: 18 December 2023
- Contract end: 17 December 2026
- Stage: awarded
- Procurement category: goods
- Notice ID: 5a64450b-4e83-41d8-9152-ee391570030a-710372
- OCID: ocds-b5fd17-3219b38d-cf81-4baf-abef-ebb084feb691

## Description

Essex Police wish to replace the Electronic Duty Sheet \(EDS\) with a new Workforce Management \(WFM\) solution which will allow Contact Management to more effectively plan resource requirements to meet request for service volumes based on predictive data, planned events, environmental factors and staff availability\. The Force are seeking a modern solution from the best available products on the commercial market and need to ensure it will link with our other IT and telephony systems\. This solution must adhere to the 7 Force IT Non-Functional Requirements and Information Security Baseline Requirements and be fully compliant with the Business Functional Requirements\.

## Related contract awards

- [WAN - BCH](/contracts/ocds-b5fd17-e6d1b566-6e95-4139-9dd6-d6c0ffeee560) — 7 Force Commercial
- [Laptop Tech refresh \(KE\)](/contracts/ocds-b5fd17-cb74d09c-63c9-40b3-b428-0d6a897abdb9) — 7 Force Commercial
- [Desktop, Monitor, Laptop &amp; Dock Tech refresh \(BCH\)](/contracts/ocds-b5fd17-7e8e8b37-78e4-4daf-b8c9-0736b2a59832) — 7 Force Commercial
- [LAN Kit Refresh BCH](/contracts/ocds-b5fd17-1775d530-54df-474e-b939-b0ea5637a632) — 7 Force Commercial
- [Teleopti Workforce Management -Kent](/contracts/ocds-b5fd17-7a400f14-3e9e-4fc5-9768-e935442c49fc) — The Police and Crime Commissioner for Kent
- [21 065 Contact Centre as a Service \(CCaaS\)](/contracts/ocds-b5fd17-d6481c1f-ca04-429f-9b11-d76f2cce9a3d) — CHESHIRE EAST COUNCIL
- [Provision of Liquid Fuels](/contracts/ocds-b5fd17-f75da3a5-e92f-4894-a716-a058346b7007) — Epping Forest District Council
- [BDC Material Supply &amp; Associated Services - Lot 1 - Plumbing, Heating Via PFH](/contracts/ocds-b5fd17-755554cb-c6f1-4f6b-a969-866d60e94a38) — Bromsgrove District Council
- [Supply of Digital PCR including Consumables and Maintenance](/contracts/ocds-b5fd17-7b8e343c-035c-4319-bf59-a805e84f5d87) — NHS Blood and Transplant
- [PAM 7036/27 - RFL - MEMG CAPITAL - 2 X Desktop Keypoint\.NET Focus Systems, Windows 10 LTSC](/contracts/ocds-b5fd17-ce95b1ba-dc21-4ef8-a157-60a41c4f827c) — Royal Free London NHS Foundation Trust

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/5a64450b-4e83-41d8-9152-ee391570030a-710372)
