# NHS 111: NHS Managed Services Telephony Infrastructure \(Lot B\)

> A sourced UK public sector contract award published by NHS Commissioning Board.

## Key facts

- Buyer: NHS Commissioning Board
- Supplier: [WAVENET LIMITED](/suppliers/wavenet/public-sector-contract-awards)
- Award value: £67,016,950
- Tender value: £67,016,950
- Award date: 25 January 2022
- Published: 25 September 2024
- Contract start: 1 April 2022
- Contract end: 31 March 2025
- Stage: awarded
- Procurement category: services
- Notice ID: c1304a4c-238e-4ca1-9233-40cce05fa53f-788258
- OCID: ocds-b5fd17-321b5159-08fc-4a76-a4f8-6ff9fb825167

## Description

Cloud Telephony Services - Services and functionality to manage and route calls to contact-centre agents, without the need for any locally installed hardware\. NHS England \(NHSE\) has procured these services to be available for use by Integrated Urgent Care \(IUC\) providers that respond to calls to the 111 number to ensure an equal standard of telephony services are available to them\. This is a three \(3\) year contract with the option to extend for a further two \(2\) \+ two \(2\) years\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/c1304a4c-238e-4ca1-9233-40cce05fa53f-788258)