# Ticket Protection for the Floral Pavilion Theatre and Conference Centre

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [Wirral Borough Council](/buyers/wirral-borough-council/contract-awards)
- Contract winner: TicketPlan Limited
- Award value: £36,000
- Tender value: £20,500
- Award date: 25 March 2024
- Published: 26 March 2024
- Contract start: 1 April 2024
- Contract end: 31 March 2025
- Stage: awarded
- Procurement category: services
- Notice ID: ee3f893c-5a23-40c9-b050-24238a93efe7-735511
- OCID: ocds-b5fd17-321fe83a-6fc0-45c8-9c96-262c4e1dce0b

## Description

The supplier will provide ticket protection for customer ticket bookings made through www\.floralpavilion\.com, this will allow customers to claim a refund in certain cases if they are unable to attend their booked performance\.

## Related contract awards

- [Telephony Modernisation](/contracts/ocds-b5fd17-ebaa0849-97d3-40bb-a53d-ffcd2ecce9d1): Wirral Borough Council
- [Cloud Migration Partner](/contracts/ocds-b5fd17-3a8eef34-0e22-4629-b5b0-05967aeb6571): Wirral Borough Council
- [Merseyside Pension Fund Administration System](/contracts/ocds-b5fd17-d6cb1965-6c98-41e3-8612-76c58740d156): Wirral Borough Council
- [Ticket Protection for the Floral Pavilion Theatre and Conference Centre](/contracts/ocds-b5fd17-52ac9605-9073-434a-b457-f8696edb1107): Wirral Borough Council

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/ee3f893c-5a23-40c9-b050-24238a93efe7-735511)