# Customer Relationship Management System in the Leisure Sector

> Tender notice from UK public-sector procurement sources.

## Key facts

- Public buyer: [West Lancashire Borough Council](/buyers/west-lancashire-borough-council/contract-awards)
- Tender value: £180,000
- Published: 28 May 2023
- Planned start: 2 July 2023
- Planned end: 1 July 2026
- Stage: open_tender
- Procurement category: services
- Notice ID: d7c34692-d983-4980-a44d-214da88fffeb-648909
- OCID: ocds-b5fd17-32342f76-8f8b-48c6-bc85-01a3e4d47961

## Description

West Lancashire Borough Council is seeking interest from suppliers of customer relationship management \(CRM\) systems for the Leisure Services Department\. The current facilities are as follows: 1\. Nye Bevan Pool, Skelmersdale 2\. Park Pool, Ormskirk 3\. Burscough Racquet & Fitness Centre The facilities are currently operated on behalf of the Council by a leisure management contractor\. The Council intends to operate and manage the facilities in-house from 1st October 2023\. The Council requires the new CRM system to be implemented and fully functional by that date, including all necessary training and testing\.

## Related contract awards

- [Park Pool - Feasibility Studies](/contracts/ocds-b5fd17-79cdb959-5204-466b-9a55-61a14e245cde): West Lancashire Borough Council
- [Asbestos Surveys](/contracts/ocds-b5fd17-fcfdccdb-23a6-4c61-b3d3-74310d865bcc): West Lancashire Borough Council
- [Fire Risk Assessment Consutlant](/contracts/ocds-b5fd17-717494e1-678f-4c18-97cd-86b95fd4d093): West Lancashire Borough Council

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/d7c34692-d983-4980-a44d-214da88fffeb-648909)