VDI - VMware Licences and Support

VDI - VMware Licences and Support, VMWare partner who have the technical expertise to provide a fully managed service for its on-premise VDI infrastructure.\r \r Managed service arrangement:\r \r • Pro-active VDI infrastructure monitoring1\r • System reporting, alerting and fault notification\r • Pro-active system maintenance including security & vulnerability patching2\r • VMWare ESX patching and upgrades2\r • x10 Support credits per month for Incident & Problem Management\r • Regular Service Review Meetings3\r • Escalation support to VMWare and other VDI associated providers i.e. HP/Nimble4