# VDI - VMware Licences and Support

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [Leicestershire County Council](/buyers/leicestershire-county-council/contract-awards)
- Contract winner: [Phoenix Software Ltd](/contract-winners/phoenix-software/public-sector-contract-awards)
- Award value: £202,787
- Tender value: £163,417
- Award date: 14 April 2021
- Published: 16 April 2021
- Contract start: 1 August 2021
- Contract end: 31 July 2022
- Stage: awarded
- Procurement category: services
- Notice ID: c6774655-2a75-4e9e-a13e-21249b572be1-429099
- OCID: ocds-b5fd17-32367cad-eab4-4fea-9a51-1958430a35a9

## Description

VDI - VMware Licences and Support, VMWare partner who have the technical expertise to provide a fully managed service for its on-premise VDI infrastructure\.\\r \\r Managed service arrangement:\\r \\r • Pro-active VDI infrastructure monitoring1\\r • System reporting, alerting and fault notification\\r • Pro-active system maintenance including security & vulnerability patching2\\r • VMWare ESX patching and upgrades2\\r • x10 Support credits per month for Incident & Problem Management\\r • Regular Service Review Meetings3\\r • Escalation support to VMWare and other VDI associated providers i\.e\. HP/Nimble4

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/c6774655-2a75-4e9e-a13e-21249b572be1-429099)