# External expertise to support the delivery of the vulnerability focus report

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: WATER SERVICES REGULATION AUTHORITY
- Contract winner: [London Economics](/contract-winners/london-economics/public-sector-contract-awards)
- Award value: £58,458
- Tender value: £58,458
- Award date: 6 October 2015
- Published: 18 November 2016
- Contract start: 6 October 2015
- Contract end: 28 February 2016
- Stage: awarded
- Procurement category: services
- Notice ID: 528c0dba-75e6-447d-9b6e-17271a93eb45-84685
- OCID: ocds-b5fd17-32965193-adc9-11e6-9901-0019b9f3037b

## Description

Ofwat requires specialist external expertise to support the delivery of our upcoming Focus Report on Vulnerable Customers\. The Focus Report on vulnerable customers will aim to broaden understanding and stimulate interest and debate around vulnerability\. It will enable Ofwat to create a framework that encourages and enables companies to better identify and support vulnerable customers\. It will help those working in the sector to better identify their vulnerable customers, enabling companies to target the appropriate package of support to those who need it\. Finally, the report should also provide practical help and resources to firms in developing, implementing and shaping their vulnerability policies and strategy\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/528c0dba-75e6-447d-9b6e-17271a93eb45-84685)