# Telephony - Unified Communications and Contact Centre

> A sourced UK public sector contract award published by Sovini Ltd.

## Key facts

- Buyer: [Sovini Ltd](/buyers/sovini-ltd/contract-awards)
- Supplier: [Exponential-e Limited](/suppliers/exponential-e/public-sector-contract-awards)
- Award value: £449,701
- Tender value: £449,701
- Award date: 7 April 2021
- Published: 24 May 2021
- Contract start: 24 May 2021
- Contract end: 24 May 2024
- Stage: awarded
- Procurement category: goods
- Notice ID: 70694fcb-97a5-404f-bbce-6302f8c7db9b-438797
- OCID: ocds-b5fd17-32c1efa8-254f-4c74-a1ac-dd4fb2d59a71

## Description

Sovini intends to procure a unified communication platform and contact centre platform to support new business processes and future growth ambitions to enhance the group's digital / serve customer offer through more efficient technology\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/70694fcb-97a5-404f-bbce-6302f8c7db9b-438797)
