# Social Media Monitoring Tool

> A sourced UK public sector contract award published by Care Quality Commission.

## Key facts

- Buyer: [Care Quality Commission](/buyers/care-quality-commission/contract-awards)
- Supplier: [MELTWATER \(UK\) LIMITED](/suppliers/meltwater-uk/public-sector-contract-awards)
- Award value: £39,120
- Tender value: £39,120
- Award date: 29 October 2021
- Published: 26 November 2021
- Contract start: 1 November 2021
- Contract end: 31 October 2022
- Stage: awarded
- Procurement category: services
- Notice ID: 492afa39-339f-4a34-9356-c2352ed94bd1-481929
- OCID: ocds-b5fd17-32ef06a6-7afa-41cf-acd4-0ee3cab3a1a3

## Description

CQC require a tool that can provide both social media CRM and engagement monitoring to enable us to effectively handle large volumes of queries received through our corporate social media accounts, and to track and evaluate the success of our proactive engagement activities on social media\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/492afa39-339f-4a34-9356-c2352ed94bd1-481929)