# SOCIAL MEDIA PUBLISHING AND ENGAGEMENT - LOT 2 \(REF: CPT\_23\_36\)

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [National Audit Office](/buyers/national-audit-office/contract-awards)
- Contract winner: Meltwater
- Award value: £18,400
- Tender value: £7,645
- Award date: 8 November 2023
- Published: 8 January 2024
- Contract start: 22 December 2023
- Contract end: 21 December 2025
- Stage: awarded
- Procurement category: services
- Notice ID: 27a530e8-d364-45cc-8d58-7f28137e1b46-712227
- OCID: ocds-b5fd17-335f2b74-cd7f-431c-89ed-8ffc9e15a4ef

## Description

A two year contract with the option to extend for one year has been awarded for Social Media Publishing, Engagement, Analytics, Monitoring and Listening Services to the NAO\. This contract was advertised through Contracts Finder and suppliers were able to tender for Lot 1 or Lot 2 or both Lots\. Lot 1 was for social media publishing and engagement, to allow for the creation, scheduling and publishing of content to multiple platforms, and engaging with users who make any direct mentions of the NAO\. The service had to include publishing to Twitter and LinkedIn\. Lot 2 was for social media analytics, monitoring and listening to include customisable reports covering both our own channels and conversations driven by our campaigns, including media coverage and stakeholder engagement\. It also covers live monitoring of our channels, plus monitoring and listening using multiple search queries for key topics and influencers, allowing for complex query filtering\.

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- [715691454-01 - Social media Listening and Management Suite - CAN](/contracts/ocds-b5fd17-95c273ae-a397-4f18-8bbb-070dbf337616): Ministry of Defence
- [SOCIAL MEDIA PUBLISHING AND ENGAGEMENT - LOT 1 \(REF: CPT\_23\_36\)](/contracts/ocds-b5fd17-3f25a97a-3174-4f70-a643-3368d3f1a294): National Audit Office
- [SSJ Media Monitoring Services & Broadcast Platform for the BHC in Ottawa, Canada](/contracts/ocds-b5fd17-9f7c39ec-e18d-4a9b-b2a1-ceabf32c7333): Foreign Commonwealth and Development Office

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/27a530e8-d364-45cc-8d58-7f28137e1b46-712227)