# ITT for the Provision of an Out of Hours Call Handling Service for the RBH Repairs Service

> Tender notice from UK public-sector procurement sources.

## Key facts

- Public buyer: [ROCHDALE BOROUGHWIDE HOUSING LIMITED](/buyers/rochdale-boroughwide-housing-limited/contract-awards)
- Tender value: £60,000
- Published: 29 October 2019
- Planned start: 3 April 2017
- Planned end: 2 April 2018
- Stage: open_tender
- Procurement category: services
- Notice ID: 548cfbd5-d7cb-40f7-bd6f-80f51d2d84e2-322441
- OCID: ocds-b5fd17-3379ab8f-dea5-41f1-894c-d792d18ecf32

## Description

Rochdale Boroughwide Housing \(RBH\) is responsible for providing an out of hours \(OOH\) emergency repair service to its customers, which is accessible, efficient and effective\. The purpose of this tender is to engage with a provider who can manage the call handling of emergency repairs reported between the hours of 17\.00 & 08\.00 \(Mon-Fri\) & 24 hours \(Sat - Sun\) every week throughout the year including Bank Holidays\. Additional information: Please register your interest on the Chest portal to access the ITT document\.

## Related contract awards

- [RFQ for the provision of Mobiles & Tablets](/contracts/ocds-b5fd17-0585db19-85de-408f-86f1-7e32888b0138): ROCHDALE BOROUGHWIDE HOUSING LIMITED
- [RFQ For the Provision of Asbestos Sampling and Analysis](/contracts/ocds-b5fd17-719ea943-40ea-43af-b1ef-c9d60d09562e): ROCHDALE BOROUGHWIDE HOUSING LIMITED
- [RFQ For the provision of a Server and SAN supply](/contracts/ocds-b5fd17-34237744-837b-4f7b-a488-0dd86ec5f65f): ROCHDALE BOROUGHWIDE HOUSING LIMITED

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/548cfbd5-d7cb-40f7-bd6f-80f51d2d84e2-322441)