# GB-London: BTA1291 - Industry Standard Call Handling

> Tender notice from UK public-sector procurement sources.

## Key facts

- Public buyer: [British Tourist Authority](/buyers/british-tourist-authority/contract-awards)
- Tender value: £50,000
- Published: 5 June 2020
- Planned start: 15 June 2020
- Planned end: 17 August 2020
- Stage: open_tender
- Procurement category: services
- Notice ID: 6bee97f5-e6ee-4742-8965-240fdc723167-362415
- OCID: ocds-b5fd17-33e68ac6-1e44-4a3e-831e-8b3575dd0873

## Description

As part of the COVID-19 recovery work, VisitEngland is developing an Industry Standard certification for use across the tourism industry, to allow individual businesses to demonstrate that they have the required procedures in place and have completed a risk assessment\. Businesses will apply to be certified via an online platform, with a helpdesk to call on for support and guidance during the application process\.

## Related contract awards

- [C1355 BTA1867 Global Production Agency Contract](/contracts/ocds-b5fd17-cfd90e9b-7bb6-44d1-a39a-bce43b8cdf99): British Tourist Authority
- [BTA2193 Direct Award IPS 2026 sponsored questions](/contracts/ocds-b5fd17-8c4cdd42-2769-4085-8f0a-e69dfc5b2362): British Tourist Authority
- [C1341 BTA2171 FP&A](/contracts/ocds-b5fd17-3d1cd80a-0e2c-4276-902e-4420bd43b106): British Tourist Authority

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/6bee97f5-e6ee-4742-8965-240fdc723167-362415)