# Contact Manager, Workflow and Document Management System

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [Norwich City Council](/buyers/norwich-city-council/contract-awards)
- Contract winner: [CIVICA UK LIMITED](/contract-winners/civica-uk/public-sector-contract-awards)
- Award value: £1,289,545
- Tender value: £1,289,545
- Award date: 6 April 2022
- Published: 7 April 2022
- Contract start: 6 April 2022
- Contract end: 5 April 2027
- Stage: awarded
- Procurement category: services
- Notice ID: a5787583-044a-439f-a9e3-a1081f0c814f-525979
- OCID: ocds-b5fd17-340f36d4-a2e1-40eb-b036-511f53ab067d

## Description

Our corporate document management system \(DMS\) is also our \(CRM\) tool and it provides over 1,000 workflows for a range of services\. The current version we are using is called W2, has been in place since 2003 and there is a need to upgrade for technical, compliance and performance reasons\.

## Related contract awards

- [QS and CA for Livestock Market Relocation](/contracts/ocds-b5fd17-e8938c20-dce7-43ca-b645-74d42435609b): Norwich City Council
- [Sheltered Housing Refurbishment](/contracts/ocds-b5fd17-949f4e3a-15c2-4865-a0eb-39a53b9a69ea): Norwich City Council
- [Appointment of a multi-disciplinary consultancy for the Development Stage Application to the National Lottery Heritage Fund](/contracts/ocds-b5fd17-734cf1cf-8019-4f45-a788-32cfe437a97b): Norwich City Council
- [Canvassing](/contracts/ocds-b5fd17-c57e211d-2744-4273-971c-5f815246978b): Bassetlaw District Council
- [Web Hosted Case Management System](/contracts/ocds-b5fd17-ee78859b-1de7-4a4d-b812-b69941f1a166): BIRMINGHAM CITY COUNCIL
- [Democratic Management System - Ashfield District Council](/contracts/ocds-b5fd17-01bdf472-e040-4caf-bb83-d4aff558d50e): Nottinghamshire County Council

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/a5787583-044a-439f-a9e3-a1081f0c814f-525979)