# Support and Maintenance of BFI's Unified Communications Platform 2021 - AWARD

> A sourced UK public sector contract award published by BFI.

## Key facts

- Buyer: [BFI](/buyers/bfi/contract-awards)
- Supplier: [risual](/suppliers/risual/public-sector-contract-awards)
- Award value: £9,802
- Award date: 11 December 2020
- Published: 23 December 2020
- Contract start: 1 January 2021
- Contract end: 31 December 2021
- Stage: awarded
- Procurement category: services
- Notice ID: 901a254a-a939-45ab-9d1d-e608fd7fbefd-402668
- OCID: ocds-b5fd17-345a492f-fe7a-47d0-9c15-1e1ee2bdd28d

## Description

The BFI is tendering for the support and maintenance of its current Unified Communications platform\. The technology supporting this platform is Microsoft's Skype for Business 2015 Server\. The platform is deployed to provide UC capability throughout the BFI, in areas such as telephony, voicemail, online conferencing, video, IM and collaboration\. The successful bidder should have extensive technical expertise in supporting a Skype for Business environment, utilising SIP and Enterprise Voice and, at a minimum, the successful bidder must be able to provide support via email, telephone and remote sessions during our core business hours of 08:00 - 18:00\. Further details can be found within the invitation to tender documentation\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/901a254a-a939-45ab-9d1d-e608fd7fbefd-402668)