# Cabinet Office - Freshservice ITSM Service Desk Software Solution

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [Cabinet Office](/buyers/cabinet-office/contract-awards)
- Contract winner: [Freshworks Inc](/contract-winners/freshworks/public-sector-contract-awards)
- Award value: £78,120
- Tender value: £78,120
- Award date: 30 November 2020
- Published: 16 December 2020
- Contract start: 1 December 2020
- Contract end: 30 November 2021
- Stage: awarded
- Procurement category: services
- Notice ID: 1116e9aa-f42c-4341-86b1-757ba21e14b3-400929
- OCID: ocds-b5fd17-34dcf396-93d2-402d-9564-641e7d76f087

## Description

Provision of the Freshservice ITSM solution for the Cabinet Office

## Related contract awards

- [Provision of Wide Area Network services for 3 sites\.](/contracts/ocds-b5fd17-5f46baaf-0eb0-43fe-854b-9d5221e55921): Cabinet Office
- [Apolitical Futura Pilot](/contracts/ocds-b5fd17-5a5bad0b-7b44-441c-b3fa-fc7966e5b3d0): Cabinet Office
- [Corporate Travel Agency Lot 2- Replacement](/contracts/ocds-b5fd17-c0cee9c0-3ba1-4d6c-8eed-508790eb2b8c): Cabinet Office
- [Device 42](/contracts/ocds-b5fd17-d5e6dcb5-163e-49c3-9263-e640090cbe6c): Surrey and Borders Partnership NHS Foundation Trust
- [DHSC: GO: Freshdesks Email Ticketing Platform 2026 -2027](/contracts/ocds-b5fd17-65ac7aec-3e5b-4f91-991c-30f853a74e91): Department of Health and Social Care
- [PAHT - ITSM Software Project](/contracts/ocds-b5fd17-82d6d4a4-f0bb-42a2-aba7-1556b82a43f0): The Princess Alexandra Hospital NHS Trust

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/1116e9aa-f42c-4341-86b1-757ba21e14b3-400929)