# Research on to Passengers' Experience of Ticket Vending Machines

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: OFFICE OF RAIL AND ROAD
- Contract winner: ESM Market Research Limited
- Award value: £38,750
- Tender value: £38,750
- Award date: 1 September 2016
- Published: 18 November 2016
- Contract start: 1 September 2016
- Contract end: 14 November 2016
- Stage: awarded
- Notice ID: 14a562ce-1bd1-4540-9219-41d22d4405da-110001
- OCID: ocds-b5fd17-3543d4ce-adca-11e6-9901-0019b9f3037b

## Description

The appointment of a specialist company to provide research to investigate the extent to which rail Ticket Vending Machines are meeting the needs/expectations of passangers

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/14a562ce-1bd1-4540-9219-41d22d4405da-110001)