# Awarded contract

> A sourced UK public sector contract award published by Department for Education.

## Key facts

- Buyer: [Department for Education](/buyers/department-for-education/contract-awards)
- Supplier: [Route 101 Limited](/suppliers/route-101/public-sector-contract-awards)
- Award value: £1,495,651
- Tender value: £1,495,641
- Award date: 28 November 2025
- Published: 4 December 2025
- Contract start: 1 December 2025
- Contract end: 30 November 2028
- Stage: awarded
- Procurement category: services
- Notice ID: 9dd2bbbd-402b-4717-a0d6-4aeb54cdac27-874666
- OCID: ocds-b5fd17-3581d4ba-e123-4b1d-953b-66b7c16307ab

## Description

Provision of NICE CXone\. This is an analyst top-rated and market-leading cloud contact centre platform, delivered by Route 101 - Certified Implementation Partner with NICE CXone\. Flexible, scalable and highly resilient, CXone offers voice & digital channels, WEM, analytics, self-service & automation, knowledge management, conversational and analytical AI\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/9dd2bbbd-402b-4717-a0d6-4aeb54cdac27-874666)