# Retail and Customer Service Employment Routeway

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [Durham County Council](/buyers/durham-county-council/contract-awards)
- Contract winner: First Point
- Award value: £93,312
- Tender value: £93,312
- Award date: 28 February 2020
- Published: 15 December 2020
- Contract start: 9 December 2020
- Contract end: 31 May 2021
- Stage: awarded
- Procurement category: services
- Notice ID: 6d2a253f-060c-4649-abf8-b625043c88a1-400629
- OCID: ocds-b5fd17-36352e27-a6fd-4d14-a7c6-0a6374606b22

## Description

We are looking to procure provision where bidders can demonstrate an understanding of what employers recruiting to retail/customer service roles are looking for and embedding this in the provision, so they can be provided with the right people for the right job; in turn creating sustained employment outcomes for DurhamWorks participants\. Ideally bidders should demonstrate that they have worked with employers/Sector Skills councils or industry experts in the design of the Retail/Customer Service Employment Routeway\.

## Related contract awards

- [3985 - Standard Tenable\.io Vulnerability Management](/contracts/ocds-b5fd17-315def7a-3ae0-4718-b448-3b4d86482b0f): Durham County Council
- [Bowburn Development Route Options Assessment Report](/contracts/ocds-b5fd17-b492104c-03d3-4875-a11b-d57cde063939): Durham County Council
- [Maintained Schools Web Filtering Solution via the NHSSBS DWS2](/contracts/ocds-b5fd17-ded57999-0f8d-4844-97c6-2a86964d01f7): Durham County Council
- [Domiciliary Care Placement - ID396481 \(Off DBC Framework\)](/contracts/ocds-b5fd17-1171a753-adca-11e6-9901-0019b9f3037b): Darlington Borough Council

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/6d2a253f-060c-4649-abf8-b625043c88a1-400629)