NHSE/I Staff Survey 2021-23

The requirements of the service provider will be to support NHS England and Improvement in the delivery of the Staff Survey programme over a two year period i.e. 2021/22 and 2022/23.

Tasks will include:

Producing survey communications and promotional materials and advising NHS England and NHS Improvement on a survey communication strategy;

Providing support and advice to produce good response rates;

Setting up online surveys and dealing with technical queries;

Delivering online surveys to NHS England and NHS Improvement staff and providing technical support to enable staff to respond;

Handling receipt of online questionnaires;

Management of data, including the cleaning of anomalous data;

Storage of data in agreement with NHS England and NHS Improvement information governance requirements;

Handling the central collation of the results, and production of feedback reports;

Providing a detailed analysis of survey findings to NHS England and NHS Improvement, including organisational, directorate and group level analysis;

Providing adhoc analysis of survey findings to NHS England and NHS Improvement as directed;

Reporting of the results and ensuring that all responses are anonymous and no non-disclosive;

Management of an integrated system (if required) to link a unique identifier to NHS England and NHS Improvement Employee Staff Record (ESR) information;

Trend analysis of NHS England and NHS Improvement results, including benchmarking NHS England performance against high performing organisations including sectors outside health and social care.