# NAV2013 Upgrade to Business Central - System Implementation and Support Partner

> A sourced UK public sector contract award published by English Heritage-Procurement.

## Key facts

- Buyer: English Heritage-Procurement
- Tender value: £2,200,000
- Published: 4 November 2023
- Contract start: 18 March 2024
- Contract end: 17 March 2035
- Stage: open_tender
- Procurement category: services
- Notice ID: 5d7e2023-6e6b-44f3-a632-3b48bbdd38ee-695083
- OCID: ocds-b5fd17-3657090c-4102-441e-a210-12a417a5e3a4

## Description

English Heritage are upgrading our existing Microsoft Dynamics NAV 2013 solution to Microsoft Business Central\. The NAV 2013 solution supports our circa 100 pay to enter sites which provide retail, food & beverage and ticketing sales for our visitors by providing product management, stock management, warehouse fulfilment, cash management, general ledger, accounts payable and accounts receivable capabilities\. An Implementation and Support Partner is needed to assist English Heritage in upgrading our existing Microsoft Dynamics NAV 2013 solution to Microsoft Business Central and to provide ongoing support for the solution\. We anticipate implementation to take up to 12 months - followed by a 5 \+ 5 ongoing support contract - so a maximum duration of 11 years\. Details and response requirements are detailed in the attached Invitation to Tender \(ITT\) pack\. Supporting documents are included in the zip file\. Tenderers are asked to use the clarification period to raise queries regarding this opportunity and any associated documentation\. Additional information: Details on this opportunity and related information is available to download via In-tend - https://in-tendhost\.co\.uk/english-heritage\. Please register, login in and view via Tenders / Current\. We expect implementation to take up to 12 months - followed by a 5 year ongoing support contract - with potential to extend by a further 5 years - so total duration of up to 11 years \(to 2035\)\. Is a Recurrent Procurement Type? : Yes

## Related contract awards

- [Supply of Mains Water and Sewerage Services](/contracts/ocds-b5fd17-a2af3b30-037f-4572-9bd8-baf6d48061de) — English Heritage-Procurement
- [English Heritage Electronic Point of Sales \(EPoS\) - System Implementation and Support Partner](/contracts/ocds-b5fd17-52b79ec5-88eb-4925-8140-36577bc75b5b) — English Heritage-Procurement
- [Ticketing - System Implementation and Support Partner](/contracts/ocds-b5fd17-091062bc-81fb-4cbf-8a1a-0390bf164d9b) — English Heritage-Procurement
- [Audio and Multimedia Guides - AWARD](/contracts/ocds-b5fd17-c53b52cb-abd1-413c-86f9-82523d17aa75) — English Heritage-Procurement
- [CA18374 - Kirklees College - Vending Machines](/contracts/ocds-b5fd17-d2435ff5-f177-48b2-a030-685e87285f36) — Kirklees College
- [RA360101 - CONSTRUCTION OF NEW OFFICE SPACE](/contracts/ocds-b5fd17-c8b011dd-bfaf-4a3b-8cef-51a5e5dc1190) — Betsi Cadwaladr University Health Board
- [RA360100 - PHW WINTER GRITTING](/contracts/ocds-b5fd17-5cf6b5bb-63d4-4984-b046-81114d0ac2fa) — Betsi Cadwaladr University Health Board
- [RA360097 - Floor Power & Data Cabling](/contracts/ocds-b5fd17-373366e5-2dbf-42f9-a6ef-ade0c52450a3) — Betsi Cadwaladr University Health Board
- [QOC937 2026-08-25 \(0900\) Beccles - Bure Park Specialist Academy, Great Yarmouth \(4 seats\) - AWARD](/contracts/ocds-b5fd17-7ca10681-12f2-476e-93c5-018597ad2650) — Suffolk County Council Passenger Transport
- [EPR Delivery Partner - Benefits Realisation Services](/contracts/ocds-b5fd17-6176f4a6-96f7-4055-b1c2-7d2528a56e7b) — United Lincolnshire Teaching Hospitals NHS Trust
- [EPR Delivery Partner - Testing Delivery and Assurance Services](/contracts/ocds-b5fd17-5242b8de-ea34-40dc-930f-8c593a05e574) — United Lincolnshire Teaching Hospitals NHS Trust
- [QBH179 2026-08-25 \(0900\) Winston to Castle East School, Bungay \(4 seats\) - AWARD](/contracts/ocds-b5fd17-7e173943-0209-4866-93ea-c3e611f1b8eb) — Suffolk County Council Passenger Transport

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/5d7e2023-6e6b-44f3-a632-3b48bbdd38ee-695083)