# MTDfB Penalties Customer Insight Research

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [H M Revenue &amp; Customs](/buyers/h-m-revenue-customs/contract-awards)
- Contract winner: [Ipsos MORI](/contract-winners/ipsos-mori/public-sector-contract-awards)
- Award value: £30,870
- Tender value: £30,870
- Award date: 18 January 2017
- Published: 7 February 2017
- Contract start: 31 January 2017
- Contract end: 31 March 2017
- Stage: awarded
- Notice ID: 3bcdd3c6-cf80-46b1-b497-2c2d6073d8ad-129104
- OCID: ocds-b5fd17-368f46f7-cb28-4f54-8b46-c2172267e729

## Description

Assignment under the Market Research MR130001 Agreement Contract\. This qualitative research will explore Self-Assessment customers' understanding and perception of proposals for a new penalty regime for late filing\. In particular it will explore: • Whether customers understand the rules of the proposed penalty models • Whether customers see the models as fair and proportionate • Customers' views on whether the models will support compliant filing behaviour

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/3bcdd3c6-cf80-46b1-b497-2c2d6073d8ad-129104)
