# CRM Replacement Live Service Part I

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [Transport for London](/buyers/transport-for-london/contract-awards)
- Contract winner: Optevia Ltd,
- Award value: £1,000,000
- Tender value: £1,000,000
- Award date: 8 August 2016
- Published: 18 November 2016
- Contract start: 9 August 2016
- Contract end: 7 August 2018
- Stage: awarded
- Procurement category: services
- Notice ID: bddcf314-ac6f-4a48-ac6f-3d27a57bc2a2-110161
- OCID: ocds-b5fd17-36c67fc0-adca-11e6-9901-0019b9f3037b

## Description

MS Dynamics CRM Implementation

## Related contract awards

- [Physical Security Guarding and Reception Services](/contracts/ocds-b5fd17-6e5e6fd6-d303-4e10-b5a3-efac117dbf1f): TRANSPORT FOR LONDON
- [Integrated Revenue Collection Services](/contracts/ocds-b5fd17-bfca0c33-c852-4b85-afa1-1356b00a3747): TRANSPORT FOR LONDON
- [GLA82818 Tax and Governance Review Services](/contracts/ocds-b5fd17-d6a1d6db-94e5-486d-b5df-cd92c3fd7064): TRANSPORT FOR LONDON
- [CMIS training](/contracts/ocds-b5fd17-80183d63-f294-49d1-9e80-4b31d68c2a58): Home Office
- [CRM Tissue Services](/contracts/ocds-b5fd17-29eaaa62-adca-11e6-9901-0019b9f3037b): NHS BLOOD & TRANSPLANT
- [HS2 Upgrade to Microsoft Dynamics CRM 2016 Online](/contracts/ocds-b5fd17-70e390de-adc9-11e6-9901-0019b9f3037b): HIGH SPEED TWO \(HS2\) LIMITED

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/bddcf314-ac6f-4a48-ac6f-3d27a57bc2a2-110161)