# Digital Support Software - Hornbill

> A sourced UK public sector contract award published by CHELMSFORD CITY COUNCIL.

## Key facts

- Buyer: [CHELMSFORD CITY COUNCIL](/buyers/chelmsford-city-council/contract-awards)
- Supplier: Hornbill Technologies Limited
- Award value: £22,007
- Tender value: £22,007
- Award date: 19 December 2024
- Published: 4 April 2025
- Contract start: 30 November 2024
- Contract end: 29 November 2026
- Stage: awarded
- Procurement category: goods
- Notice ID: 77c4cbb4-ceed-4ea8-b6d4-622846f42376-813488
- OCID: ocds-b5fd17-3721c8d2-2bbf-4f95-a329-b0ccc274e8a6

## Description

This process was completed via a direct award\. A current rolling contract is in place and spend is under threshold\. The software is a self-service IT portal for employees to raise issues\.

## Related contract awards

- [Employee Assistance Programme Award](/contracts/ocds-b5fd17-bf3569a7-14cb-4b8e-99fc-858d6c520840) — CHELMSFORD CITY COUNCIL
- [Hornbill Subscription and Maintenance](/contracts/ocds-b5fd17-e04f32ef-e831-4655-86ef-bde630c27696) — Financial Ombudsman Service
- [Cloud Based IT system](/contracts/ocds-b5fd17-2797a609-1bdb-4ede-bf57-b7e184a650f9) — London Borough of Merton
- [GMCA 1262 IT Service Management Tool](/contracts/ocds-b5fd17-063a5e46-bded-4f12-a4b2-7fa295d518c4) — Greater Manchester Combined Authority
- [Further Provision of an IT Service Management Software Solution](/contracts/ocds-b5fd17-cdec110b-e6b3-4578-b941-081d0b0d2be1) — Southend-on-sea Borough Council
- [Award of Conductive Energy Devices and Associated Equipment](/contracts/ocds-b5fd17-1908f0dd-8662-49a0-b6ab-b4c7a997fe5b) — Ministry of Justice
- [WSFT - Capital Purchase - IT - Dell laptops](/contracts/ocds-b5fd17-7526b81a-7a2b-4360-bb23-85432986289d) — West Suffolk NHS Foundation Trust
- [Provision of Office Supplies](/contracts/ocds-b5fd17-5e1046dd-5ef8-47df-b38b-5818911c0973) — Government Commercial Agency
- [Oxygen Cylinders \(Medical Gas Cylinders & Associated Cylinder Tracking](/contracts/ocds-b5fd17-bb47217e-c4d2-4cbf-bcc8-1dd4d167c514) — Northumbria Healthcare Facilities Management Limited

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/77c4cbb4-ceed-4ea8-b6d4-622846f42376-813488)