# Customer Experience Strategy

> A sourced UK public sector contract award published by EAST WEST RAILWAY COMPANY LIMITED.

## Key facts

- Buyer: [EAST WEST RAILWAY COMPANY LIMITED](/buyers/east-west-railway-company-limited/contract-awards)
- Supplier: [QUADRANGLE RESEARCH GROUP LIMITED](/suppliers/quadrangle-research-group/public-sector-contract-awards)
- Award value: £100,000
- Tender value: £100,000
- Award date: 27 July 2020
- Published: 24 August 2021
- Contract start: 3 August 2020
- Contract end: 1 May 2021
- Stage: awarded
- Procurement category: services
- Notice ID: b75962d9-390d-4a52-b491-5ca319864bf3-460056
- OCID: ocds-b5fd17-373a65a1-73b5-49b9-abeb-227372b3e693

## Description

Customer Experience Strategy

## Related contract awards

- [Provision of Digital Spine Services](/contracts/ocds-b5fd17-8a884001-b64a-41a2-a9d0-b4da012ca975) — EAST WEST RAILWAY COMPANY LIMITED
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- [AWS to provide design services](/contracts/ocds-b5fd17-e6a3d880-c261-46d6-a81c-d3da1edd4cfc) — EAST WEST RAILWAY COMPANY LIMITED
- [Primary Research Partner](/contracts/ocds-b5fd17-4053fc60-0bfa-4d69-b009-5a572a0a03a6) — EAST WEST RAILWAY COMPANY LIMITED
- [Customer Experience Measurement Partner - Variation](/contracts/ocds-b5fd17-5b91063d-aad0-4551-b180-6632f32a1ba7) — EAST WEST RAILWAY COMPANY LIMITED
- [Taxi and MPV \(1-8 seats\) Passenger Assistant - Taxi and MPV \(1-8 seats\) Passenger Assistant](/contracts/ocds-b5fd17-6fc09fa4-8e19-4d58-afc2-13a1d749b26f) — East Sussex County Council
- [GovAssure Independent Audit for One Login](/contracts/ocds-b5fd17-37d14fb8-c934-474d-93ce-864fcab3f58e) — DSIT
- [Thurnham Radar- Radome maintenance](/contracts/ocds-b5fd17-b55277e8-5cea-471a-9760-4f125017b824) — Met Office
- [Fire safety risk management system \(Farynor\)](/contracts/ocds-b5fd17-acb0bee8-3b04-4c95-aaf6-4167fec87e0d) — West Sussex County Council

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/b75962d9-390d-4a52-b491-5ca319864bf3-460056)