# Finance Management System Support - AWARD

> A sourced UK public sector contract award published by Abri.

## Key facts

- Buyer: [Abri](/buyers/abri/contract-awards)
- Supplier: [MRI Software Limited](/suppliers/mri-software/public-sector-contract-awards)
- Award value: £150,000
- Tender value: £150,000
- Award date: 31 March 2024
- Published: 11 April 2024
- Contract start: 1 April 2024
- Contract end: 1 April 2027
- Stage: awarded
- Procurement category: services
- Notice ID: e057d0ea-a8dd-40ba-8b59-a2ba78b125da-739937
- OCID: ocds-b5fd17-3777243e-f900-4c98-ae85-4142c9eaf701

## Description

Abri are seeking a contractor who can provide a full level of support for the current Finance Management Solution used within Abri \(currently Open Accounts\), Abri require this supplier to provide a solution that can meet the following key elements\. • Full reactive maintenance service for Open Accounts and Ebis, enabling the logging of issues/defects and providing resolutions through an excellent responsive approach\. • Carry out a full , thorough systems healthcheck across Open Accounts and Ebis , to review current use of the product and advise on any changes to achieve optimal utilisation of functionality\. • Engage in a routine cycle of review of system use advising on new functionality & system development\. • Support the business with the implementation of all regular upgrades and patch fixes\. • Support the business with the expansion of the software, implementation of new functionality and/or complimentary solutions\. • Provide access to a user environment where the business can interact on best practice and system use\. • Provide regular updates, fully supported by metrics, on quality of service delivery\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/e057d0ea-a8dd-40ba-8b59-a2ba78b125da-739937)