# GB-London: 3rd Line Network and Project Support

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [Wandle Housing Association](/buyers/wandle-housing-association/contract-awards)
- Contract winner: [Phoenix Software Ltd](/contract-winners/phoenix-software/public-sector-contract-awards)
- Award value: £104,000
- Tender value: £104,000
- Award date: 1 December 2020
- Published: 10 December 2020
- Contract start: 7 December 2020
- Contract end: 30 November 2022
- Stage: awarded
- Procurement category: goods
- Notice ID: 1244e889-7c2a-423b-af73-c8f0bf7a3c2d-399579
- OCID: ocds-b5fd17-379ca6d5-5840-462d-9912-c71771fc0596

## Description

To be able to deliver the above high-level objective, we \(Wandle Housing Association\) have engaged with an IT business partner to work with and support on providing the following support services: 1\. Monitoring our systems and service to ensure its proper function 2\. 3rd line support and maintenance for our on-premise Virtual Infrastructure and O365, Azure AD Services\. 3\. Project management & delivery 4\. ITIL service lifecycle, release, patch and change management 5\. To operate Wandle's Backup and DR solution 6\. Cost-effective solution

## Related contract awards

- [Phase 1 Cladding Remedial Works Project - Edwards House](/contracts/ocds-b5fd17-91b8b690-10d1-40b7-ba1e-2e5a45ef3c98): Wandle Housing Association
- [Bulk Refuse Collection Services](/contracts/ocds-b5fd17-a5b21ff8-22a9-4fac-a8ca-203941b9288a): Wandle Housing Association
- [Provision of Recruitment and Consultancy](/contracts/ocds-b5fd17-6762b4ea-3a4e-4926-9110-b0045606ffb6): Wandle Housing Association
- [Renew 24 Hour Security Operations Centre \(SOC\) and Cyber Monitoring Service](/contracts/ocds-b5fd17-a09e4005-0fee-4442-8da8-492b9553a524): TORBAY COUNCIL
- [Further Competition RM6098 Tepas 2 Lot 3 - Microsoft Licensing](/contracts/ocds-b5fd17-1077d209-9c04-4187-87e3-40bc80e356b1): Rotherham Doncaster and South Humber NHS Foundation Trust
- [Microsoft Enterprise subscription agreement](/contracts/ocds-b5fd17-040b2294-34db-4a32-bf2a-ddec878107ca): Ipswich Borough Council

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/1244e889-7c2a-423b-af73-c8f0bf7a3c2d-399579)