NCC004 Home Care Flexible Purchasing System

This contract is for the provision of home care services for adults with care and support needs, whether funded under social care legislation, as NHS Continuing Health Care, or as aftercare under Section 117 of the Mental Health Act. The aim of the Service is to enable Service Users receiving home and community support to remain in the environment of their choice for as long as possible and to enable them to lead a good quality of life. The contract opportunity will be split into ten Lots based on geographical regions within Northumberland. Within each Lot there will operate a three tiered system, with a single 'Preferred Provider' in place at Tier 1 who will have a right of first refusal for each referral available within that Lot. If the Tier 1 Provider does not respond to the referral within a short timescale, or cannot meet the need, then the referral will be offered to the Providers within Tier 2. Similarly if no Tier 2 Provider responds, or cannot meet the need within a short timeframe then the referral will be offered to any Providers on the third Tier. Further details of the Contracting Authority's requirements are contained within the tender documentation.