# Contact Centre Platforms

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [Liverpool City Council](/buyers/liverpool-city-council/contract-awards)
- Contract winner: [8x8 UK Ltd](/contract-winners/8x8-uk/public-sector-contract-awards)
- Award value: £2,492,700
- Tender value: £2,492,700
- Award date: 29 March 2020
- Published: 30 March 2020
- Contract start: 30 March 2020
- Contract end: 29 March 2023
- Stage: awarded
- Procurement category: services
- Notice ID: b06aee8e-79ed-4713-98ab-1490e1d5c84b-352123
- OCID: ocds-b5fd17-381a1425-0405-4e83-8128-4c92f84a45d4

## Description

Contact Centre Platform Refresh including Contact Centre Telephony

## Related contract awards

- [Procurment of 9 Accessible Minibuses](/contracts/ocds-b5fd17-9702899c-ab12-4a52-bbd7-bfb8c06b0b7a): Liverpool City Council
- [Library Service Digital Hardware\_26](/contracts/ocds-b5fd17-8ce7f576-73ce-45ee-914b-88370ee78686): Liverpool City Council
- [Elections and Electoral Registration Software\_26](/contracts/ocds-b5fd17-833dea2d-502c-4a9e-b044-f0c480fa9023): Liverpool City Council
- [Voip Telephony](/contracts/ocds-b5fd17-7c8b849d-b8e6-49fb-bb74-26c8b4b1ac56): ST ALBANS CITY AND DISTRICT COUNCIL
- [Student Services Contact Cloud Centre \(2026- 2029\)](/contracts/ocds-b5fd17-1cf306aa-81ff-4c2e-84c5-496795383905): University of Bristol
- [Contact Centre Telephony](/contracts/ocds-b5fd17-9ff43770-3aa1-4d73-a2d4-0abf9d6127fb): Lichfield District Council

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/b06aee8e-79ed-4713-98ab-1490e1d5c84b-352123)