# Complaints and Correspondence CMS

> A sourced UK public sector contract award published by The Insolvency Service.

## Key facts

- Buyer: [The Insolvency Service](/buyers/the-insolvency-service/contract-awards)
- Supplier: [Fivium Ltd](/suppliers/fivium/public-sector-contract-awards)
- Award value: £52,938
- Tender value: £56,000
- Award date: 10 March 2025
- Published: 18 March 2025
- Contract start: 11 March 2025
- Contract end: 10 March 2027
- Stage: awarded
- Procurement category: services
- Notice ID: 94d4e73f-efa4-41dd-8392-1fdb85b9dc00-834470
- OCID: ocds-b5fd17-3880b292-059c-4e39-9b76-7d98fbbae727

## Description

Provision of a Complaints and Correspondence case management system for teams within the Insolvency Service\.

## Related contract awards

- [SCS Recruitment Campaign Services](/contracts/ocds-b5fd17-5df69e40-1d2b-48dd-ac15-5789c3c96857) — The Insolvency Service
- [Procurement Business Partner Resources](/contracts/ocds-b5fd17-e011ab47-1cb3-42b8-a383-b2c6344f178d) — The Insolvency Service
- [DDaT Delivery Resources](/contracts/ocds-b5fd17-f23ac5aa-2e49-4fff-ab6d-c7ff4eaf75f4) — The Insolvency Service
- [External Print Management Service](/contracts/ocds-b5fd17-8e56964f-ac72-41b7-8e2e-e03e76e47b1f) — The Insolvency Service
- [Case Management System](/contracts/ocds-b5fd17-d0897287-ff5a-41f3-80b1-b4c88a908c3e) — Herefordshire Council
- [2025-049 Case Management System](/contracts/ocds-b5fd17-5c158479-4d65-42fc-99f6-4b5cc7fbbfe8) — Ofgem
- [DDaT25180 - DESNZ e-Case Correspondence System](/contracts/ocds-b5fd17-c10e907e-1aef-47b2-ae06-f74b90a6e7bf) — ICS on behalf of DSIT and DESNZ
- [Continuance of an existing service \(eCase\)](/contracts/ocds-b5fd17-ba8db4ef-15a3-4e8d-8352-0c68ac63acd3) — H M REVENUE &amp; CUSTOMS
- [Translation &amp; Interpreting Service](/contracts/ocds-b5fd17-54075a52-9d7d-4c1f-b548-9dc63dcc95cb) — London Borough of Waltham Forest
- [QBE082 09:00 2026-08-21 Haverhill to Sir Peter Hall School, Bury St Edmunds - 4-seater vehicle required - AWARD](/contracts/ocds-b5fd17-3fe11212-9db7-4019-8387-e0a616618a82) — Suffolk County Council Passenger Transport
- [QOC931 09:00 2026-08-21 Onehouse &amp; Newmarket to InToto Education, Fordham, Ely, Cambs - 4-seater vehicle &amp; Passenger Assistant required - AWARD](/contracts/ocds-b5fd17-88df1231-5adf-4f73-b42b-71e8931d53ab) — Suffolk County Council Passenger Transport
- [SEN20061-SEN-W/C TAXI-DOROTHY GOODMAN UPPER BARWELL LANE](/contracts/ocds-b5fd17-759dbe2b-b549-4a79-9512-eb9eafef5895) — Leicestershire County Council

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/94d4e73f-efa4-41dd-8392-1fdb85b9dc00-834470)
