# ICT Managed Service Regional Framework

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [South West Police Procurement Service](/buyers/south-west-police-procurement-service/contract-awards)
- Contract winner: [British Telecommunications plc](/contract-winners/british-telecommunications/public-sector-contract-awards)
- Award value: £175,000,000
- Award date: 12 September 2023
- Published: 27 November 2023
- Contract start: 17 November 2023
- Contract end: 16 November 2027
- Stage: awarded
- Procurement category: services
- Notice ID: db2bfc07-ed2c-417e-b1f1-71f78a77334a-701909
- OCID: ocds-b5fd17-388d689b-5783-431a-ae30-1cd279f512e5

## Description

The high level scope of the requirement is to provide a regional framework for ICT managed services, from first point of contact through to successful and timely resolution, supply or implementation either by itself or where applicable via the Customer's other contracted partners\. The services required will be: • Service Management • Customer Service Desk • Applications • End User Workplace • Technical Security • Hosting • Data and Voice Network • Field Mobile • Airwave • Resources

## Related contract awards

- [ASC OPCC Victim Services](/contracts/ocds-b5fd17-8cae834b-fe0c-4512-9b53-d01952ef777d): South West Police Procurement Service
- [SWF Socrates Contract](/contracts/ocds-b5fd17-229f5eda-992e-4b4c-88c7-d27e8bfa5fdb): South West Police Procurement Service
- [MFD Fleet Agreement](/contracts/ocds-b5fd17-85b74c06-a83a-4c40-9926-a7874dbe284d): South West Police Procurement Service
- [Mobile Voice and Data Services](/contracts/ocds-b5fd17-2e0b2512-1a62-4b71-898b-781a8ca51a64): OFFICE FOR STANDARDS IN EDUCATION, CHILDRENS SERVICES AND SKILLS
- [Call-Off : Provision of SMS Messaging Services](/contracts/ocds-b5fd17-aeba7b33-d148-461a-ace2-064e97d26f16): Lincolnshire County Council
- [Network Services For Belfast, Cardiff & London Offices](/contracts/ocds-b5fd17-42964ffe-96e2-4fd1-9861-148b49fcb34b): Information Commissioners Office

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/db2bfc07-ed2c-417e-b1f1-71f78a77334a-701909)