# 2023-084 Modern IT Service Management

> A sourced UK public sector contract award published by Ofgem.

## Key facts

- Buyer: [Ofgem](/buyers/ofgem/contract-awards)
- Supplier: IVANTI UK Limited
- Award value: £114,056
- Tender value: £114,056
- Award date: 19 July 2023
- Published: 20 September 2023
- Contract start: 31 July 2023
- Contract end: 30 July 2026
- Stage: awarded
- Procurement category: services
- Notice ID: 70eed2dc-a2e1-4009-bf83-23a4c4d87f7a-682262
- OCID: ocds-b5fd17-390e392e-8253-424e-8924-82a8e1bf706a

## Description

Support, Maintenance and Subscription Licenses for Ivanti IT Service Management \(Service Desk\)

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/70eed2dc-a2e1-4009-bf83-23a4c4d87f7a-682262)
