# GB-Lowestoft: Cefas RFQ for MS Incident resolution support and professional services contract

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [Cefas](/buyers/cefas/contract-awards)
- Contract winner: Soltec
- Award value: £6,000
- Tender value: £6,000
- Award date: 26 September 2017
- Published: 27 September 2017
- Contract start: 1 October 2017
- Contract end: 31 August 2019
- Stage: awarded
- Procurement category: services
- Notice ID: a7847bc2-97a7-4df3-8a35-9c3537956c09-172803
- OCID: ocds-b5fd17-39842d40-3d9e-4048-ac6f-4f81626a525c

## Description

Cefas operates an internal ITS service and at times has a requirement for rapid assistance, support and also professional services to allow us to respond flexibly and rapidly to the constantly changing business requirements from our internal and external customers\. Cefas requires a comprehensive service and support agreement to allow us to call off support and professional services as and when required\. For full details, download the tender package at https://www\.delta-esourcing\.com/respond/48U297DGW8

## Related contract awards

- [CEFAS24-83 Contract for onsite pipette clinic for Maintenance, Calibration & Repair](/contracts/ocds-b5fd17-ddca11fc-a4b4-4332-a625-ae40b3f1fe51): Cefas
- [CEFAS24-169 Contract for enterprise resource planning system support services](/contracts/ocds-b5fd17-bf848849-46b0-4824-9c41-6f760f450bf1): Cefas
- [CEFAS24-85 Contract for Micro Focus Content Manager Licences](/contracts/ocds-b5fd17-98d43406-60bd-421d-b10f-d62bf2e5c7db): Cefas
- [GB-Lowestoft: Cefas Active Directory Upgrade](/contracts/ocds-b5fd17-ef053cc7-ee1c-4a07-8197-ada7d1013f98): Cefas

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/a7847bc2-97a7-4df3-8a35-9c3537956c09-172803)