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Awarded

SBS22-208 NECS Support & Development Dynamics CRM

£77,925

services

Contract Details

Tender Value
£77,925
Stage
Awarded
Published
Awarded

Timeline

Awarded
Start
End
Disclosed

Description

NECS hosts the Cervical Screening Administration Service (CSAS) providing a call/recall service for cervical cancer screening. The service manages approximately 350 'cases' each day, received via whitemail, phone calls, emails and web forms, for management and resolution in a timely manner and to a high standard. A Dynamics 365 platform is the existing solution that was developed for the service to manage the workload, and there are no plans to change this under the current SLA with NHS England. Requirements is for Managed IT Service

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