# HR OD Support Services

> Tender notice from UK public-sector procurement sources.

## Key facts

- Public buyer: [H M Revenue & Customs](/buyers/h-m-revenue-customs/contract-awards)
- Tender value: £400,000
- Published: 10 November 2017
- Planned start: 14 August 2017
- Planned end: 14 August 2020
- Stage: open_tender
- Procurement category: services
- Notice ID: e00c9901-3e0f-40a5-b92b-5bf5bae9604c-155746
- OCID: ocds-b5fd17-39e753b9-e9af-4718-ba5a-d23555ca223b

## Description

HM Revenue & Customs \(HMRC\) are setting up a framework of Service Providers who upon request will be able to work alongside internal colleagues, primarily based in London, in the development and implementation of an organisational plan which will not only change the organisational design of HMRC but also its culture and values\. HMRC are seeking Service Providers with deep knowledge and relevant experience in: Organisational Design \(OD\); specialist skills of rapid, digital and agile approach to OD around customer journeys; Culture and values change management expertise; coaching and support in transferring skills to HMRC colleagues; communication and stakeholder engagement and customer journey road mapping to help create a customer centered culture\. During the development, implementation of the project and skills transfer, the partner will be expected to deliver the outcomes captured in 'OD Road Maps' as developed in a previous exercise \(Phase 1\)\. Additional information: If you have any questions please phone either: Tony Fellowes on 03000 587 724 or Ken Webster on 03000 587 719

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/e00c9901-3e0f-40a5-b92b-5bf5bae9604c-155746)