# IT Helpdesk Software

> A sourced UK public sector contract award published by Stroud District Council.

## Key facts

- Buyer: [Stroud District Council](/buyers/stroud-district-council/contract-awards)
- Supplier: [Freshworks Incorporated](/suppliers/freshworks/public-sector-contract-awards)
- Award value: £26,136
- Tender value: £26,136
- Award date: 4 August 2025
- Published: 13 November 2025
- Contract start: 6 August 2025
- Contract end: 5 August 2027
- Stage: awarded
- Procurement category: services
- Notice ID: 3e43dbff-c2aa-46c6-9787-fa5ada73c2ea-871956
- OCID: ocds-b5fd17-3a6b4430-41cb-421b-b742-667ef8bc3d43

## Description

Contract award notice only - call off from a framework

## Related contract awards

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- [Translation &amp; Interpreting Service](/contracts/ocds-b5fd17-54075a52-9d7d-4c1f-b548-9dc63dcc95cb) — London Borough of Waltham Forest
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- [SEN20061-SEN-W/C TAXI-DOROTHY GOODMAN UPPER BARWELL LANE](/contracts/ocds-b5fd17-759dbe2b-b549-4a79-9512-eb9eafef5895) — Leicestershire County Council

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/3e43dbff-c2aa-46c6-9787-fa5ada73c2ea-871956)
