# Provision of ITSM for FSET

> A sourced UK public sector contract award published by Cabinet Office.

## Key facts

- Buyer: [Cabinet Office](/buyers/cabinet-office/contract-awards)
- Supplier: [Freshworks Inc](/suppliers/freshworks/public-sector-contract-awards)
- Award value: £240,488
- Tender value: £240,488
- Award date: 28 August 2024
- Published: 10 September 2024
- Contract start: 27 August 2024
- Contract end: 26 August 2025
- Stage: awarded
- Procurement category: goods
- Notice ID: 0a816284-2768-4aa5-b6c1-7670046593da-784112
- OCID: ocds-b5fd17-3a96c870-5c90-4461-bf15-a7021991012a

## Description

For the provision of the Freshdesk ITSM solution for the Cabinet Office FSET

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- [GB-Hull: IT Service Desk](/contracts/ocds-b5fd17-eb13a454-60cf-4493-aaeb-ba4f9c411311) — BIP SOLUTIONS LIMITED
- [Contract Award for Freshworks ITSM Software](/contracts/ocds-b5fd17-215a8f96-5646-4c0e-86d6-077005137c2a) — Royal Borough of Kensington and Chelsea
- [Freshservice Subscription](/contracts/ocds-b5fd17-8c11a505-7ccb-4617-887e-d4c3d00b6ac8) — Ipswich Borough Council
- [eCase Management System](/contracts/ocds-b5fd17-90ab1301-17a0-433e-bb6c-d86ab9ea86fb) — Home Office
- [Project and Portfolio management](/contracts/ocds-b5fd17-bb64a6a8-0630-4570-8bb3-c62e7a2e53b1) — UK SHARED BUSINESS SERVICES LIMITED
- [Linford Wood Furniture](/contracts/ocds-b5fd17-ed3c47f6-b6ce-4619-aa6d-cab73ba50dfc) — Milton Keynes Council
- [Siemens Somatom X\.ceed CT Scanner](/contracts/ocds-b5fd17-d2b4b82d-1910-449d-a871-14333a84496b) — Northumbria Healthcare NHS Foundation Trust

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/0a816284-2768-4aa5-b6c1-7670046593da-784112)