# GRO call handling solution

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [ATAMIS LTD](/buyers/atamis-ltd/contract-awards)
- Contract winner: Genesys Telecommunications Laboratories BV
- Award value: £24,370
- Tender value: £24,370
- Award date: 10 February 2021
- Published: 11 March 2022
- Contract start: 1 April 2021
- Contract end: 30 September 2021
- Stage: awarded
- Notice ID: b81924bb-419a-4e69-b1b3-1b73de5d4cb1-517686
- OCID: ocds-b5fd17-3aedb339-09f1-43e8-ab3c-f0b16c2ba18e

## Description

Provision of a call handling solution to maintain business continuity for certificate services, accepting payments via telephone & the support systems\.

## Related contract awards

- [UKRI-5133 MRC LMB Microscope Servicing](/contracts/ocds-b5fd17-f2c1e0a3-93e6-4530-a6ea-b4044e7f225c): ATAMIS LTD
- [Data Reporting & Cloud Support](/contracts/ocds-b5fd17-47ee6157-4143-4c24-b458-1ce3b7b7f4ed): ATAMIS LTD
- [IFRS 16 lease valuations](/contracts/ocds-b5fd17-5a9c2991-7a66-473f-99f1-28629d1afa16): ATAMIS LTD

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/b81924bb-419a-4e69-b1b3-1b73de5d4cb1-517686)