# Contact Centre Solution

> A sourced UK public sector contract award published by Kirklees Council.

## Key facts

- Buyer: [Kirklees Council](/buyers/kirklees-council/contract-awards)
- Supplier: [Netcall Technology Ltd](/suppliers/netcall-technology/public-sector-contract-awards)
- Award value: £285,284
- Tender value: £285,000
- Award date: 15 May 2024
- Published: 16 May 2024
- Contract start: 16 February 2024
- Contract end: 15 February 2027
- Stage: awarded
- Procurement category: services
- Notice ID: 64f6e28b-fe74-4042-8eeb-3606befcd23a-751636
- OCID: ocds-b5fd17-3b7bc8fc-1653-4d27-af77-23a38c2596e9

## Description

Provision of a Contact Centre Solution Contract awarded via NHS SBS Patient/Citizen Communication & Engagement Solutions Framework Agreement

## Related contract awards

- [Supply of Stone for South Street, Dewsbury](/contracts/ocds-b5fd17-4e4f99ce-c42b-44fa-aa4e-83baac94a198) — Kirklees Council
- [Core Hole Drilling](/contracts/ocds-b5fd17-2b364901-2072-41f9-945d-9c0134895560) — Kirklees Council
- [Thornfield Avenue & Lockwood Scar Walls](/contracts/ocds-b5fd17-9f19a6e4-6c17-4826-b8c9-a0f958642bd7) — Kirklees Council
- [Specialist Works Framework - Denham Street, Batley](/contracts/ocds-b5fd17-05516362-7de9-49c2-b3ee-fb55ef7a79b7) — Kirklees Council
- [Software Support of Liberty Converse Contact Portal and Contact Centres](/contracts/ocds-b5fd17-ff9883ee-9016-4563-9906-52860cb6467e) — NORTHERN LINCOLNSHIRE AND GOOLE NHS FOUNDATION TRUST CHARITABLE FUNDS AND OTHER RELATED CHARITIES
- [ITS190145 Enhanced Voice Recognition Telephony](/contracts/ocds-b5fd17-1c3d2b72-6f14-4bec-9766-6a95773c5a8b) — Leeds City Council
- [SolutionCare renewal award](/contracts/ocds-b5fd17-10d5cd81-7b9d-4223-a33d-b10510a8095c) — Leicestershire Police
- [Taxi and MPV \(1-8 seats\) Passenger Assistant - Taxi and MPV \(1-8 seats\) Passenger Assistant](/contracts/ocds-b5fd17-88a2edd4-8980-4b30-90b2-cd06e6f272dd) — East Sussex County Council
- [Taxi and MPV \(1-8 seats\) Passenger Assistant - Taxi and MPV \(1-8 seats\) Passenger Assistant](/contracts/ocds-b5fd17-72db28b1-c882-4e40-8470-acd916a51a98) — East Sussex County Council
- [Technology Delivery Partner 2026](/contracts/ocds-b5fd17-2a03f0e3-ff79-468b-bffc-b6123bf61fb0) — GOVERNMENT PROPERTY AGENCY
- [QBE092 09:00 2026-08-24 Brandon & Lakenheath to West Suffolk College, Bury St Edmunds - 6-seater and a Passenger Assistant required - AWARD](/contracts/ocds-b5fd17-c26c4d20-3bb7-4548-9459-91f832bd3c38) — Suffolk County Council Passenger Transport

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/64f6e28b-fe74-4042-8eeb-3606befcd23a-751636)