# Provision of a Cloud Based Contact Centre Solution

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [Leicestershire County Council](/buyers/leicestershire-county-council/contract-awards)
- Contract winner: [Specialist Computer Centres](/contract-winners/specialist-computer-centres/public-sector-contract-awards)
- Award value: £2,056,225
- Tender value: £2,056,225
- Award date: 5 September 2025
- Published: 10 September 2025
- Contract start: 8 September 2025
- Contract end: 29 September 2028
- Stage: awarded
- Procurement category: services
- Notice ID: c03ea5ba-0bf1-4aa6-9087-fd9edf4c06f7-863080
- OCID: ocds-b5fd17-3c52e6a6-4db1-4569-9513-d3d6a5fe66e7

## Description

Further Competition for the provision of a Cloud Based Contact Centre Solution under framework RM6116 - Network Services 3 \(PCR 2015\)\. Contract start date:- 08/09/2025 \(to allow for onboarding ahead of licence commencement date\) Initial contract end date:- 29/09/2028 7 x 12 months extension options available, if all taken, the contract will end eventually on 29/09/2035\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/c03ea5ba-0bf1-4aa6-9087-fd9edf4c06f7-863080)