# NGCC Telephony Design

> A sourced UK public sector contract award published by Department for Work and Pensions.

## Key facts

- Buyer: [Department for Work and Pensions](/buyers/department-for-work-and-pensions/contract-awards)
- Supplier: [Hippo Digital](/suppliers/hippo-digital/public-sector-contract-awards)
- Award value: £942,450
- Tender value: £942,450
- Award date: 4 May 2021
- Published: 20 May 2021
- Contract start: 4 May 2021
- Contract end: 31 March 2022
- Stage: awarded
- Procurement category: services
- Notice ID: c03eb936-ba54-439a-9fe3-b21b21cbb456-437638
- OCID: ocds-b5fd17-3c5f208a-649c-44ed-a899-340617b75771

## Description

Support for DWP telephony re-platform\. User-centred service design, delivery, build, implementation and service transition\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/c03eb936-ba54-439a-9fe3-b21b21cbb456-437638)
