# IVR Payments Solution for Customers

> A sourced UK public sector contract award published by Your Homes Newcastle Ltd.

## Key facts

- Buyer: [Your Homes Newcastle Ltd](/buyers/your-homes-newcastle-ltd/contract-awards)
- Supplier: [NETCALL TECHNOLOGY LIMITED](/suppliers/netcall-technology/public-sector-contract-awards)
- Award value: £29,134
- Tender value: £30,000
- Award date: 1 September 2023
- Published: 4 October 2023
- Contract start: 17 September 2023
- Contract end: 31 October 2023
- Stage: awarded
- Procurement category: services
- Notice ID: f1cbcfb8-44e4-462e-aef0-b3be322c4f8c-685909
- OCID: ocds-b5fd17-3c885f98-84b5-43fa-bf40-9d41a6108fe9

## Description

To move our current YHN IVR Payments Solution for customers onto a compliant operating system\. The current operating system is due to go end of life during October 2023\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/f1cbcfb8-44e4-462e-aef0-b3be322c4f8c-685909)
