# Contact Centre

> A sourced UK public sector contract award published by United Lincolnshire Hospitals NHS Trust.

## Key facts

- Buyer: [United Lincolnshire Hospitals NHS Trust](/buyers/united-lincolnshire-hospitals-nhs-trust/contract-awards)
- Supplier: [Netcall Technology Limited](/suppliers/netcall-technology/public-sector-contract-awards)
- Award value: £80,305
- Tender value: £80,305
- Award date: 7 August 2022
- Published: 4 November 2022
- Contract start: 8 June 2022
- Contract end: 24 March 2025
- Stage: awarded
- Procurement category: services
- Notice ID: 577ff8f4-966d-406c-aa5f-3c833ccb2b34-587012
- OCID: ocds-b5fd17-3d7a38be-b8c7-4a87-8568-a7c77e9a313e

## Description

On premise contact centre to support incoming calls

## Related contract awards

- [Ongoing Digital Project Manager](/contracts/ocds-b5fd17-e1e1442b-ce2d-4906-9002-78e0c5ffb1de) — United Lincolnshire Hospitals NHS Trust
- [Legal Services](/contracts/ocds-b5fd17-12c06dd3-cf43-44dd-8dfe-55a70feb0b0c) — United Lincolnshire Hospitals NHS Trust
- [Re-lining of Carpark Spaces Trustwide](/contracts/ocds-b5fd17-c841189d-13ac-41d0-9d46-4c197d48e06f) — United Lincolnshire Hospitals NHS Trust
- [Commitment Agreement - Magseeds Consumables 2026/29](/contracts/ocds-b5fd17-092946ce-78a8-4795-b811-767a591abece) — United Lincolnshire Hospitals NHS Trust
- [Support for the Netcall Liberty Contact Portal at PCH &amp; the Contact Portal/Opera](/contracts/ocds-b5fd17-01dd9454-1426-42ed-bf82-a76f4765dd7d) — North West Anglia NHS Foundation Trust
- [CST240 Contact Centre Telephony &amp; Multi-Channel Solution &amp; Associated Services - call-off from RM6285 GCA framework](/contracts/ocds-b5fd17-79dcf73e-9657-47e0-a173-af5a1d346f56) — Derbyshire County Council
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- [SEN20267-SEN-TAXI-Foxfields Academy](/contracts/ocds-b5fd17-67fcd688-9010-4f21-81ee-36209e1d89f8) — Leicestershire County Council
- [STH Learning Management System](/contracts/ocds-b5fd17-119e9904-7cb0-4b2c-bdcc-1ebc371033c8) — Sheffield Teaching Hospitals NHS Foundation Trust

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/577ff8f4-966d-406c-aa5f-3c833ccb2b34-587012)
