# Patient &amp; Public Voice - Adults

> A sourced UK public sector contract award published by NHS England.

## Key facts

- Buyer: [NHS England](/buyers/nhs-england/contract-awards)
- Supplier: [User Voice](/suppliers/user-voice/public-sector-contract-awards)
- Award value: £300,000
- Tender value: £300,000
- Award date: 6 September 2021
- Published: 11 October 2021
- Contract start: 6 September 2021
- Contract end: 5 September 2024
- Stage: awarded
- Procurement category: services
- Notice ID: 23ad0d9a-71f9-4722-83bf-df85c11bcc8f-475625
- OCID: ocds-b5fd17-3dfe23ae-1a43-475a-b98d-614916b30d63

## Description

HS England and Improvement Health and Justice team \(London\) holds the responsibility for commissioning healthcare services in all London prisons, young offender institutions, criminal justice liaison and diversion services; police custody suites; immigration removal centres, sexual assault and referral centres etc\. Therefore as part of our legal duty and the Department of Health's policy to "Treat patients and service users with respect, dignity and compassion" we ensure that patient and public voice\(PPV\) sits right at the heart of our statutory responsibilities\. As part of the response to these important responsibilities, NHS England put in place a contract for a Health &amp; Justice \(London\) Patient and Public Voice Provider \(PPV\) three year\(\+1\) contract, that will support the H&amp;J approach to PPV across our adult services and ensure that PPV runs through all of the important healthcare operational and development work that we support across the London footprint\.

## Related contract awards

- [OBO2 - Cyber Apprenticeship Delivery Specialist Support](/contracts/ocds-b5fd17-22f9b3b0-b907-4244-90f7-3bf2a01bb81e) — NHS England
- [Anti-Racism Framework for PEAD Programme - SBS Framework SBS10197](/contracts/ocds-b5fd17-7f1b604f-df54-45aa-8f6b-970db1a0d62d) — NHS England
- [NHP Supply Chain Intelligence Tool](/contracts/ocds-b5fd17-9fb2df9f-ca8c-4da0-9e3f-cb4968cec561) — NHS England
- [Genomics OM, UGR and TD Projects](/contracts/ocds-b5fd17-ebcdc57e-cd16-426b-bf16-4f8b600aca0c) — NHS England
- [Gathering the views of people on probation and children receiving youth justice services for the 2026 / 2028 Thematic Inspection Programme](/contracts/ocds-b5fd17-da1611b3-e299-40e7-8adc-d720757b4ace) — Ministry of Justice
- [GB-London: Service User Engagement - Youth to Adult Hub \(MOPAC 1128\)](/contracts/ocds-b5fd17-e236428b-6872-4c13-b90d-73fce10b6511) — Mayor's Office for Policing and Crime
- [Procurement gathering the views of people on probation for the 23\_24 thematic inspection programme](/contracts/ocds-b5fd17-a6f43a8c-e044-4605-9900-28a4845964dd) — Ministry of Justice
- [PDU Inspection - People on probation feedback](/contracts/ocds-b5fd17-c8e14404-3f42-42c3-aef3-86cc03ffad0a) — Ministry of Justice
- [Taxi and MPV \(1-8 seats\) Passenger Assistant - Taxi and MPV \(1-8 seats\) Passenger Assistant](/contracts/ocds-b5fd17-88a2edd4-8980-4b30-90b2-cd06e6f272dd) — East Sussex County Council
- [Taxi and MPV \(1-8 seats\) Passenger Assistant - Taxi and MPV \(1-8 seats\) Passenger Assistant](/contracts/ocds-b5fd17-72db28b1-c882-4e40-8470-acd916a51a98) — East Sussex County Council
- [Technology Delivery Partner 2026](/contracts/ocds-b5fd17-2a03f0e3-ff79-468b-bffc-b6123bf61fb0) — GOVERNMENT PROPERTY AGENCY
- [QBE092 09:00 2026-08-24 Brandon &amp; Lakenheath to West Suffolk College, Bury St Edmunds - 6-seater and a Passenger Assistant required - AWARD](/contracts/ocds-b5fd17-c26c4d20-3bb7-4548-9459-91f832bd3c38) — Suffolk County Council Passenger Transport

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/23ad0d9a-71f9-4722-83bf-df85c11bcc8f-475625)
