# Provision of a Face to Face Offline Channel Shift Service

> A sourced UK public sector contract award published by Government Digital Service.

## Key facts

- Buyer: [Government Digital Service](/buyers/government-digital-service/contract-awards)
- Supplier: [post office limited](/suppliers/post-office/public-sector-contract-awards)
- Award value: £19,000,000
- Award date: 25 July 2023
- Published: 29 January 2025
- Contract start: 25 July 2023
- Contract end: 25 July 2026
- Stage: awarded
- Procurement category: services
- Notice ID: 9182a491-cac4-4e82-82e9-433dd28b71e3-821493
- OCID: ocds-b5fd17-3e15a064-0801-46b4-8f90-463db56302b2

## Description

Front Office Counters Service \(FOCS\) Access a range of front office counter services at post office outlets throughout the UK on behalf of central government\. This will give the general public access to services such as passport applications and driving licence submissions and renewals\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/9182a491-cac4-4e82-82e9-433dd28b71e3-821493)