# ITSM Service Desk Software

> A sourced UK public sector contract award published by Surrey and Borders Partnership NHS Foundation Trust.

## Key facts

- Buyer: [Surrey and Borders Partnership NHS Foundation Trust](/buyers/surrey-and-borders-partnership-nhs-foundation-trust/contract-awards)
- Supplier: [FRESHWORKS TECHNOLOGIES UK LIMITED](/suppliers/freshworks-technologies-uk/public-sector-contract-awards)
- Award value: £64,366
- Tender value: £64,366
- Award date: 21 April 2022
- Published: 16 September 2024
- Contract start: 31 March 2022
- Contract end: 30 March 2023
- Stage: awarded
- Procurement category: services
- Notice ID: 26c63369-fadd-45d9-8738-8d03a6b4d8af-785716
- OCID: ocds-b5fd17-3e287e9e-098c-4103-a309-2c6f44874f6d

## Description

Freshworks Employee Engagement Suite \(EES\) - ITSM Service Desk Software

## Related contract awards

- [Intelligent Automation](/contracts/ocds-b5fd17-5f957491-581d-478b-8374-44ff48f064bc) — Surrey and Borders Partnership NHS Foundation Trust
- [Fire Compliance Works](/contracts/ocds-b5fd17-c85b79c4-8004-49f7-99d5-16c7b3c36a1f) — Surrey and Borders Partnership NHS Foundation Trust
- [Cyber Data Resilience](/contracts/ocds-b5fd17-7d8a8e12-c0d5-4b11-9c5f-6f9c00c35ea9) — Surrey and Borders Partnership NHS Foundation Trust
- [EPR Configuration and Communication Consultancy Contract](/contracts/ocds-b5fd17-08a303b9-dec0-41c0-99a2-3bc4b5e38d40) — Surrey and Borders Partnership NHS Foundation Trust
- [IT service management system for NHS Mid and South Essex Integrated Care Board](/contracts/ocds-b5fd17-2793c480-3e5c-4275-b9e6-2b8b463a012d) — Attain
- [ITSM Tool Replacement](/contracts/ocds-b5fd17-3c9f46bc-ca85-41fe-ae71-6eba796dea68) — West Midlands Combined Authority
- [IT Service Management Tool](/contracts/ocds-b5fd17-189b263b-1d32-467b-9e5a-d0fbb875f82a) — British Transport Police
- [Service Desk Software](/contracts/ocds-b5fd17-9e7eda99-6542-4a14-bd2f-d34adaa17c22) — Stroud District Council
- [SEN20267-SEN-TAXI-Foxfields Academy](/contracts/ocds-b5fd17-67fcd688-9010-4f21-81ee-36209e1d89f8) — Leicestershire County Council
- [STH Learning Management System](/contracts/ocds-b5fd17-119e9904-7cb0-4b2c-bdcc-1ebc371033c8) — Sheffield Teaching Hospitals NHS Foundation Trust
- [AI assisted EHCP drafting tool](/contracts/ocds-b5fd17-fdd2e27c-3c1c-4fef-956e-8db7930a9561) — Southampton City Council
- [Provision of Service Standard Contract: Contract for Insurance Advisory Services](/contracts/ocds-b5fd17-ca5109d5-0cf6-432b-9427-8343f18db8de) — Merseyside Waste Disposal Authority

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/26c63369-fadd-45d9-8738-8d03a6b4d8af-785716)