# AI Virtual Agent for South Norfolk District Council

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [Suffolk Coastal District Council and Waveney District Council](/buyers/suffolk-coastal-district-council-and-waveney-district-council/contract-awards)
- Contract winner: [ICS AI Ltd](/contract-winners/ics-ai/public-sector-contract-awards)
- Award value: £81,479
- Tender value: £81,479
- Award date: 30 July 2025
- Published: 31 July 2025
- Contract start: 1 August 2025
- Contract end: 31 July 2026
- Stage: awarded
- Procurement category: services
- Notice ID: 6037e0b6-7695-4054-b578-1cae712efd1c-857044
- OCID: ocds-b5fd17-3e44ab9d-2610-4cab-823b-76af17d605cd

## Description

This is a Contract Award Notice for South Norfolk District Council

## Related contract awards

- [Provision of eProcurement and Contract Management software](/contracts/ocds-b5fd17-c4df1812-ac2d-4bdc-af24-87d45de2f9e1): Suffolk Coastal District Council and Waveney District Council
- [Printing Services for GYBC - Contract Modification/ Variation](/contracts/ocds-b5fd17-904f23a9-8742-49fc-8d7a-9e959c740009): Suffolk Coastal District Council and Waveney District Council
- [Broadband Provision for GYBC Social Landlord Service](/contracts/ocds-b5fd17-ee1cda2f-bcb2-4ae0-bc5c-a48d29d7c0cd): Suffolk Coastal District Council and Waveney District Council
- [AI Virtual Agent for Broadland District Council - Variation](/contracts/ocds-b5fd17-1054805a-26a0-4c72-a9f2-69012d9a687a): Suffolk Coastal District Council and Waveney District Council
- [AI Virtual Agent for South Norfolk District Council - Variation](/contracts/ocds-b5fd17-3823b8d3-29ef-4eec-b577-841f80e8e8d9): Suffolk Coastal District Council and Waveney District Council
- [Staff Artificial Intelligence Solution Implementation - SMART Staff Copilot](/contracts/ocds-b5fd17-ea7cec5f-902b-49e8-92a8-50bf196b037b): BOURNEMOUTH UNIVERSITY

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/6037e0b6-7695-4054-b578-1cae712efd1c-857044)