# Provision of Qualitative Insight - Customer Journeys and Proposition Development

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [Crown Commercial Service](/buyers/crown-commercial-service/contract-awards)
- Contract winner: BritainThinks
- Award value: £220,000
- Tender value: £220,000
- Award date: 24 August 2016
- Published: 18 November 2016
- Contract start: 24 August 2016
- Contract end: 23 August 2018
- Stage: awarded
- Procurement category: services
- Notice ID: f68c6fc2-45ec-45d7-babb-b5d6b4260403-110857
- OCID: ocds-b5fd17-3eeb1521-adca-11e6-9901-0019b9f3037b

## Description

The Authority required a research provider to offer an in depth understanding of customer journeys to enable the Authority to develop a number of new propositions\.

## Related contract awards

- [Construction Professional Services](/contracts/ocds-b5fd17-ef9d53d6-d412-4bf4-a5cc-856df493e69d): Crown Commercial Service
- [Audit and Assurance Services Two \(A&AS2\)](/contracts/ocds-b5fd17-134ddb7b-5d67-4256-819f-96af62f09e23): Crown Commercial Service
- [The Provision of Workday Licences](/contracts/ocds-b5fd17-bf5442b9-cd6a-45f9-8b27-72a80f29e560): Crown Commercial Service
- [ROMSEY DELIBERATIVE ENGAGEMENT PROJECT](/contracts/ocds-b5fd17-72f506be-0215-40f4-8ae0-8aecbf342d80): Test Valley Borough Council
- [Qualitative Insights - General Audiences](/contracts/ocds-b5fd17-c031a7b4-1e31-42a0-af16-bc4f97012db2): UK Health Security Agency
- [QU807 - Real-time community listening mental health and Cost-of-Living - AWARD](/contracts/ocds-b5fd17-4ba092a8-c5ce-48f6-b8ce-83000420d8b3): Birmingham City Council

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/f68c6fc2-45ec-45d7-babb-b5d6b4260403-110857)