# Customer Survey Tool

> A sourced UK public sector contract award published by NHS Business Services Authority \(North East\).

## Key facts

- Buyer: [NHS Business Services Authority \(North East\)](/buyers/nhs-business-services-authority-north-east/contract-awards)
- Supplier: SNAP SURVEYS LTD
- Award value: £43,858
- Tender value: £43,858
- Award date: 21 August 2024
- Published: 30 August 2024
- Contract start: 1 September 2024
- Contract end: 31 August 2026
- Stage: awarded
- Procurement category: services
- Notice ID: 23f677b6-dab3-4ad3-b8b8-288f8dc85d70-781424
- OCID: ocds-b5fd17-3eef1ad6-0977-4f4b-9e2c-cb418df026ca

## Description

A Customer Survey Tool is needed to provide visibility of customer service, experience and satisfaction

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/23f677b6-dab3-4ad3-b8b8-288f8dc85d70-781424)
