# Unified System Solution

> Tender notice from UK public-sector procurement sources.

## Key facts

- Public buyer: [North Tyneside Council](/buyers/north-tyneside-council/contract-awards)
- Tender value: £5,000,000
- Published: 1 October 2021
- Planned start: 17 January 2022
- Planned end: 16 January 2031
- Stage: open_tender
- Procurement category: services
- Notice ID: c509ff87-bf19-4b51-881a-3b5cb3ece6f0-473195
- OCID: ocds-b5fd17-3f6a298d-56b4-4791-a315-dbb2373e5c18

## Description

North Tyneside Council are currently reviewing our Housing Management, Asset Management, and Works Management services\. This review also covers our requirements relating to the management of an internal stores solution\. Works Management The solution should allow the business to undertake all activity and workflows relating to its repairs and maintenance and construction services\. Where possible it should be possible to make relevant functionality available to customers through a customer portal\. These include: • Recording faults and incidents • Resource Management • Task completion and Cost Collection • Planned works • Subcontractors • Purchasing Housing Management The solution should allow the business to undertake all activity and workflows relating to its housing services\. Where possible it should be possible to make relevant functionality available to customers through a customer portal\. These include: • Allocations • Tenancy Management • Income Management • Estate Management • Homelessness • Empty Homes • Leasehold and Right To Buy • Anti-Social Behaviour Management Asset Management The solution should allow the business to undertake all activity and workflows relating to its asset management services\. Where possible it should be possible to make relevant functionality available to customers through a customer portal\. These include: • Asset Information • Asset Reporting • Asbestos Management • Compliance • Stock Condition • Future Works • Schools estate Stock and Plant Management Fleet Management We are now looking for a single system SaaS solution which delivers all of our requirements and wish to engage any interested supplier\.

## Related contract awards

- [NHS SBS - Tech Devices 4: Hardware Refresh 2026/27](/contracts/ocds-b5fd17-90d4d42b-287c-4cf2-818c-979567cedb74): NORTH TYNESIDE COUNCIL
- [Building Safety Levy Regulations Module](/contracts/ocds-b5fd17-bcb6599c-1009-4c6f-940c-323663bcb32a): NORTH TYNESIDE COUNCIL
- [\*\*Direct Award\*\* Marden Estate Phases 1&2 - Asbestos Removal](/contracts/ocds-b5fd17-3353a9fb-0ab1-4b84-92a6-3e99a396b8da): NORTH TYNESIDE COUNCIL

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/c509ff87-bf19-4b51-881a-3b5cb3ece6f0-473195)